Are you anxious about trying out new sex toys and lingerie? Have you had negative experiences with products in the past? We understand that finding the perfect fit can be overwhelming and costly.
No one wants to feel let down by a purchase.
That's why we offer a 1-year product guarantee and a 69-day money-back satisfaction warranty on all of our sex toys and lingerie. So, confidently explore and indulge in your fantasies, knowing we've got your back. Our return and refund policy is designed to ease your worries and help you make an informed purchasing decision. Our sensually engaging and high-quality products will satisfy your desires without breaking the bank. You deserve to treat yourself without stress; we're here to make that happen.
Terms and conditions may apply.
Consumable products are non-returnable (lubricants, creams, condoms, etc.)
Shop now and unleash your passions with peace of mind!
Description
Features:
- Dual powerful motors for more intense vibrations.
- Longer-lasting charge for countless hours of pleasure.
- Smooth, sculpted silicone design that molds to the body's curves.
- Wireless remote control for ultimate couples' satisfaction.
Upgrade your intimacy and purchase Tiani Duo today to experience the ultimate in sexual satisfaction.
We know you're excited to receive your items from ThatMood, and we're just as excited to get them to you. Here's everything you need to know about our shipping process to make your experience as smooth as silk.
🇺🇸 Shipping Within the United States
Shipping Options
- Standard Shipping: Take it easy and save with our $6.95 option.
- Priority Shipping: For those moments you just can't wait, it's $12.95.
Free Shipping:
We sprinkle a little extra love on orders over $69 with Free Shipping. Consider it our gift to you.
Where We Ship Domestically:
We send our packages to all 50 states, Puerto Rico, and all US territories.
Speedy Processing:
We're quick to pack your joys! Orders typically ship within 1 business day. If you order before 2 PM EST, we often ship the same day.
Our Shipping Partners:
Most journeys are made with USPS and UPS, trusted carriers that handle your package with care.
Strategic Shipping Locations:
With fulfillment hearts beating in California, Colorado, Michigan, New Jersey, and Arizona, we'll always ship from the closest one to hug you with a faster delivery.
Multiple Warehouse Love:
Some treasures travel from different warehouses, but worry not, you pay no extra. ThatMood covers any additional shipping hugs.
🎖️ Shipping to Military Addresses
We proudly ship to all US military personnel, no matter where they're stationed. Military orders ship via USPS at domestic rates — because serving your country shouldn't mean missing out on a little self-care.
When placing your order, just follow these steps:
- Enter the recipient's name and address as usual.
- For City, select APO (Army Post Office) or FPO (Fleet Post Office).
- For State, select AA (Armed Forces Americas), AE (Armed Forces Europe & Middle East), or AP (Armed Forces Pacific).
- Enter the zip code provided by the military.
- For Country, select United States — regardless of where the recipient is stationed.
Please note that delivery to military addresses may take a little longer than standard domestic shipping depending on location.
🌍 International Shipping
Great news — ThatMood ships internationally! Whether you're in Canada, the UK, Europe, Australia, or beyond, we'd love to deliver a little happiness to your door. Here's what you need to know.
International Shipping Options:
- USPS First Class Package International: Our standard international option. Affordable, reliable, and includes tracking. Available for packages under 4 lbs.
- USPS Priority Mail International: For when you'd rather not wait. Faster delivery with more detailed tracking and included insurance.
Shipping costs for both options are calculated at checkout based on your order's total weight, shipping destination, and whether your items ship from one or more of our fulfillment centers. No surprises — you'll see the exact cost before you pay.
Estimated Delivery Times:
First Class Package International orders typically arrive within 7–14 business days. Priority Mail International orders are generally faster, arriving within 6–10 business days. Delivery times may vary depending on customs processing in your country, and international orders may experience additional delays during US holidays.
Order Tracking:
Every international order includes a tracking number. You can follow your package on USPS.com as well as your local postal service's website — Canada Post, Royal Mail, Australia Post, Deutsche Post, and others depending on your location. You'll see key checkpoints like departure from the US and arrival in your country. Once your package is handed off to your local carrier, tracking updates may be less detailed than domestic shipping, but you'll still be able to follow its journey. Priority Mail International typically offers more detailed tracking throughout transit.
Duties, Taxes & Customs Fees:
Here's the not-so-sexy part: international orders may be subject to import duties, taxes, and customs fees upon arrival in your country. These charges are determined by your local customs authority and are the responsibility of the buyer. ThatMood has no control over these charges and cannot predict the exact amount. We recommend checking with your country's customs office if you'd like an estimate before ordering.
Currency:
All prices on ThatMood are listed in USD. Your bank or credit card provider will handle the currency conversion at checkout, and a small foreign transaction fee may apply depending on your card.
Product Availability:
Most of our catalog is available for international shipping, but some items may not be eligible due to shipping restrictions. If an item can't be shipped to your location, you'll be notified during checkout.
Discreet All the Way:
Your privacy doesn't stop at the border. International packages are shipped in plain, unmarked packaging, and customs declaration forms use generic product descriptions. Your little secret stays exactly that.
Customs & Local Regulations:
Some countries restrict the import of certain products. If your order is held, delayed, or seized by your local customs authority, ThatMood is not responsible for local import regulations or customs decisions.
Returns for International Orders:
Changed your mind? We accept returns from international customers under the same return policy as domestic orders. Just keep in mind that return shipping costs are the responsibility of the buyer. We recommend using a trackable shipping method for your return.
Free Shipping Note:
Our free shipping offer on orders over $69 currently applies to US orders only. International shipping rates are calculated separately at checkout.
💜 Good to Know (All Orders)
Discreet Packaging:
Your privacy is as important to us as your satisfaction. We ship your desires in packages that are as discreet as a secret whisper.
Grace Period:
Change of heart? You have a 30-minute grace period post-purchase for any cancellations, because we understand, sometimes minds change.
Questions or Delightful Conversations:
Have questions or need assistance? Our team is here for you. Reach out, and let's chat – we love making new friends!
We at ThatMood are committed to wrapping up your longings and sending them your way with care and affection. Happy shopping, and even happier moments await!
I recently made a purchase from ThatMood, and I have to say, I'm thoroughly impressed. I felt completely at ease knowing that my privacy was being respected every step of the way. Overall, I couldn't be happier with my experience. If you're looking for a discreet and reliable source, look no further. You won't be disappointed!
ThatMood is officially now the only place where I’ll buy my self-care goodies! They have a wide variety of great quality products to choose from and has the most amazing customer service any consumer could ask for!
What Our Dear Customers Say
Sarah
A company that knows what ladies want, at last. My entire purchasing experience was flawless, and the LiveChat staff addressed all of my questions. The icing on the cake was the covert delivery!
Kate
The products are of unmatched quality and variety. I value ThatMood's emphasis on fostering emotional bonds and personalizing each encounter.
Emily
I cannot describe the feeling of empowerment I've experienced. ThatMood is about rediscovering oneself, not simply about having fun. Their assistance and merchandise have had a profound impact.
Jean
Although initially dubious, ThatMood altered my viewpoint on loving oneself. There are amazing resources for schooling available. It's a voyage to self-discovery rather than just an item to buy.
Alexis
Everything is designed with women in mind, including the product and its packaging. They genuinely stand by their guarantee of pleasure, as seen by the 69-Day Money Back Guarantee. I will always be a devoted customer.